Privacy policy.

Last updated November 05, 2024

This privacy notice for KÍMA OFFICIAL LIMITED ("we," "us," or "our") describes how and why we collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

  • Visit our website at https://www.kimaofficial.com or any website of ours that links to this privacy notice

  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@kimaofficial.com.

SUMMARY OF KEY POINTS

  • What personal information do we process? We may process personal information when you interact with us, depending on how you use our Services.

  • Do we process any sensitive personal information? No, we do not process sensitive personal information.

  • How do we process your information? We use your information to provide, improve, and administer our Services, communicate with you, enhance security, and comply with legal requirements.

  • How do we keep your information safe? We use organizational and technical processes to protect your information. However, no system is completely secure, so we cannot guarantee absolute security.

  • What are your rights? If you are located in the UK or EU, you have specific rights regarding your personal information under GDPR, including the right to access, rectify, or delete your data.

1. What Information Do We Collect?

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, participate in activities on the Services, or contact us.

  • Personal Information Provided by You: This may include names, email addresses, mailing addresses, contact or authentication data, billing addresses, and payment information.

  • Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., credit card number) and security code. All payment data is stored by Stripe, our payment processor. For more information, please see Stripe’s privacy notice.

  • Social Media Login Data: If you choose to register with us through a social media account, we will collect the information described in "How Do We Handle Your Social Logins?"

2. How Do We Process Your Information?

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To facilitate account creation and authentication: We process your information to enable you to create and log in to your account.

  • To deliver and facilitate service delivery to the user: We process your information to provide you with the requested service.

  • To respond to user inquiries and support requests: We process your information to respond to your inquiries and address potential issues.

  • To fulfill and manage your orders: We process your information to fulfill orders, payments, returns, and exchanges made through the Services.

  • To send you marketing communications: We process your personal information for our marketing purposes if this aligns with your preferences. You can opt-out at any time.

  • To protect our Services: We process your information as part of our efforts to ensure the security and integrity of our Services.

3. When and With Whom Do We Share Your Personal Information?

We may share your personal information in the following situations:

  • Business Transfers: We may share or transfer your information in connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of a portion of our business to another company.

  • Affiliates: We may share information with affiliates who will honor this privacy notice. Affiliates include parent companies, subsidiaries, joint ventures, or other companies under common control.

  • Business Partners: We may share your information with business partners to offer certain products, services, or promotions.

4. How Do We Keep Your Information Safe?

We implement reasonable technical and organizational security measures to protect the information we process. However, no electronic transmission over the internet or information storage technology can be guaranteed as 100% secure. Thus, we cannot promise or guarantee complete security.

5. What Are Your Privacy Rights?

If you are located in the UK or EU, you are granted specific rights under the GDPR, including the right to:

  • Access and obtain a copy of your personal information.

  • Request correction of any inaccurate or incomplete data.

  • Request deletion of your personal information under certain circumstances.

  • Object to or restrict the processing of your personal information in some situations.

To exercise your rights, please contact us at info@kimaofficial.com. We will consider and act upon any request in accordance with applicable data protection laws.

6. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature you can activate to signal your privacy preference not to have online browsing activities tracked. However, no uniform standard for DNT signals has been adopted, so we do not respond to DNT browser signals.

7. Do We Make Updates to This Notice?

Yes, we may update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated "Last updated" date, and the updated version will be effective as soon as it is accessible.

8. How Can You Contact Us About This Notice?

If you have questions or comments, please contact us by email at info@kimaofficial.com.